Your role

The best organic teas can only be as good as the people behind them.

To strengthen our team, we are offering the following permanent full-time position (40 hours per week) at Hamburg HQ at the earliest possible date:

Your tasks

• Responding to internal inquiries regarding IT support issues (help desk, first-level support) in German and English
• Analyzing, finding solutions for, and implementing solutions to hardware and software problems on site or remotely
• Coordinating and performing installation and maintenance of hardware and software (e.g., provision of Windows-based laptops, performing Windows upgrades)
• Providing support for setting up peripheral devices (e.g., printers, webcams, mobile devices)
• Creation and updating of technical documentation, manuals, and FAQs
• Documentation of equipment inventory and support in tracking hardware assignments
• Contact person for external services for printers, telecommunications, and mobile phones
• Support in the introduction of new software tools and IT training initiatives

What we expect

• Completed IT training or comparable IT-related further education
• Initial professional experience in IT support or system administration
• Basic network knowledge and experience with ticketing systems (e.g., Freshservice or comparable systems)
• Good knowledge of Microsoft products such as MS Office 365, MS Teams, Azure Active Directory
• Team player with a hands-on mentality and good documentation and communication skills
• A structured and proactive approach to work and a strong focus on finding solutions
• Excellent German skills and good written and spoken business English
• Resume in English

What we offer

• A responsible, varied, and exciting range of tasks
• Collaboration in the diverse and interdisciplinary day-to-day work of the IT department
• One social day per year to give something back to the environment or society
• Performance-related compensation package
• Attractive additional benefits such as a Deutschlandticket, bike leasing, and a corporate benefits program
• Celebrating joint successes and having fun at company events
• A multicultural and international working environment
• Opportunity for mobile working, workation and sabbatical
• Workplace in Hamburg with fresh fruit, good coffee, and the best tea

Your application

We look forward to receiving your detailed and complete application documents including the following content:

•  CV in English
• Earliest possible start date and notice period
• Your salary expectations (gross annual salary) 

Send your documents either by e-mail with the subject "JSA" to career@yogiproducts.com or use the "Apply now" button.

Discretion and the protection of your data are a matter of course for us!

About us

In Germany and Europe, YOGI TEA GmbH has been the leading supplier of Ayurvedic herbal and spice teas from controlled organic cultivation for over 50 years. Our philosophy is: "Feel Good, Be Good, Do Good", because only those who feel good can give good things back. An important part of our corporate philosophy is our involvement in social projects around the world.